FAQs

Below FAQ are some common concerns of our customers before purchasing the products.
If you have other questions, please just send it to info@blkeveryfriday.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

We accept credit cards, debit cards, Paypal and bank transfer (via PayPal).

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

We partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc.

Because we ship directly from our partners in these countries, your item may take 6-20 days to arrive. Please do not panic if it does not show up immediately, it's on its way :)

We offer international shipping options too! For more information on shipping check out our shipping page.

Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.

Unable to find satisfactory answers ? Contact Support